Episode Notes

Stacey Caillier interviews Don Berwick, one of the world's foremost authorities on improvement

Learn more about Don Berwick and the Institute for Healthcare Improvement at http://www.ihi.org/

The book Don recommended is The Improvement Guide

Learn more about the Center for Research on Equity and Innovation here

A full transcript is available on the Unboxed Website

Learn more about the High Tech High Graduate School of Education